Legal
Refund Policy
Last updated 15 October 2026.
[Draft structure — have this page reviewed by counsel before launch.]
Subscriptions
Cancel any time; your plan stays active until the end of the billing period. [Confirm whether pro-rated refunds apply to annual plans.]
Free trials
No charge during a trial. You choose whether to upgrade.
Managed services
Monthly retainers can be cancelled with [30] days' notice. Ad spend paid to platforms is non-refundable.
Projects
Fixed-scope projects follow the milestones in your statement of work.
How to request
Email billing@optimml.com [confirm] with your account details.