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Terms of Service

Last updated 15 October 2026.

[Draft structure — have this page reviewed by counsel before launch.]

Agreement

By using Optimml products or services you agree to these terms on behalf of your organisation.

Accounts

You're responsible for your users and for keeping sign-in details secure.

Acceptable use

No spam, no messaging without opt-in, no unlawful content. WhatsApp use must follow Meta's Business and Commerce policies.

Fees

Plans are billed in advance. Prices exclude taxes. See the refunds policy for cancellations.

Your data

You own your data. We process it under our DPA.

Liability

[Limitation of liability — to be drafted by counsel].

Governing law

These terms are governed by the laws of [jurisdiction]; courts at [city] have jurisdiction.